Talking Business 1

This BBC course gives you useful language and phrases to improve your spoken communication skills in English in different business situations.

Each section features audio, target language and a quiz – all of which are downloadable. You’ll also have the opportunity to practise and test your understanding of the language.

Module 1: Telephone

• Connecting
• Messages
• Wrong number
• Appointments
• Flights
• Language Expert
• Telephone Challenge

Module 2: Meetings

• Agenda setting
• Interruptions
• Agreeing and disagreeing
• Any other business
• Language Expert
• Challenge

Module 3: Presentations

• Opening
• Body
• Questions
• Tips
• Language Expert
• Challenge

Module 4: Negotiations

• Tricky conversations
• Resolving difficulties
• Asking for a pay rise
• Difficult clients
• Language Expert
• Challenge